Since 2001, CARICAD, with the cooperation of other regional and international institutions, has assumed the mandate  for promotion of E-government as a vehicle for Public Sector Modernisation in the Caribbean region. The agency's work in this regard has been premised on the idea that attempts towards a smooth functioning public sector must take into consideration not only the environment within the public institutions but also the relationship between these institutions and departments and the interface with the clients they serve.

Whilst promoting the implementation of e-government throughout the region, CARICAD remains cognizant that the widespread adaptation of the use of the Internet and Information and Communication Technologies (ICTs) in this endeavor is directly dependent on the availability of high quality and cost effective telecommunications infrastructure. CARICAD is also mindful of the digital divide that exists between and within the countries of the region.

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